Overview
Please note your transaction’s details. If amount debited from your account and completed and purchase not confirmed, wait for 24 hours. Your amount will be automatically returned to your account. After that if still not resolved mail us at abhayamart@gmail.com or filling contact form attached on contact page of this website.
Do inform via e-mail abhayamart@gmail.com or contact form attached details on contact page of this website.
Our refund and returns policy lasts 10 days. If 10 days completed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Most of the time we cross check/ confirmation of address by contacting customers via whatsapp or sms or e-mail if any doubts we found. Please be accurate with house no, land mark, street no, pin-code and contact no.
If given address is inappropriate we are not responsible for non – delivery of items. How ever we communicate with logistics to deliver at correct address
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Items Shipping
After receiving order and payment confirmation we starts packing. We will ship via Indian postal parcel or DTDC or Professional courier services. It may take maximum 4-5 working days from the date of order received. Once shipped delivery time depends on courier speed
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 20 of days from receiving returned items.
Refunding procedure also depends on payment gateway policies. Payment gateway charges, Taxes and clerical charges will be deducted while refunding for cancelled orders.
Taxes and payment gateway charges will be deducted for returned goods also. However it depends on the reason for return.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at abhayamart@gmail.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at abhayamart@gmail.com and send your item to: Shre Shridhareshwara Coconut Products, 269 D Hebbal industrial area Belavadi post Mysuru, 570018
Shipping returns
To return your product, you should mail your product to: Shre Shridhareshwara Coconut Products, 269 D Hebbal industrial area Belavadi post Mysuru, 570018
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any unresolved issues all matters comes under Mysuru city Judicial limit.
Cancellation Policy
Customers can cancel their booking only if products are not shipped. Once shipped, it cannot be cancelled. Payment gateway charges, Taxes and clerical charges will be deducted while refunding for cancelled orders
Privacy policies
we will never store customers credit card/ debit card/ net-banking / UPI details, its passwords etc. Only customers address, contact no and e-mail ID are saved with us
Need help?
Contact us at abhayamart@gmail.com or contact form attached on contact page of this website for questions related to refunds and returns.